Refunds, Returns & Exchange Policy:
The Odd Whisky Coy will gladly refund or credit goods returned within a reasonable time (generally 7 days) provided the goods are in original condition, unopened and seals intact, original packaging, and not a special order, or clearance item. Otherwise, we will make our best effort to arrange exchange with the manufacturer or accept the goods back for resale. In this case, if the return is authorised by The Odd Whisky Coy, a restocking fee of up to 25% may apply.
Return or exchange is sometimes not possible due to third party constraints on The Odd Whisky Coy (unless faulty). Unless agreed otherwise prior to purchasing, all sales shall be considered firm sales.